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PRIVACY POLICY & COOKIE NOTICE
PRIVACY POLICY & COOKIE NOTICE
Effective Date: September 2, 2026
This Privacy Policy and Cookie Notice explains how Baliso Kft. (“we”, “us” or “our”) collects, uses, stores, shares and protects personal information when you visit this website, complete a roofing survey, submit an enquiry, request a quote or otherwise communicate with us.
We are committed to handling personal information responsibly and transparently in accordance with applicable privacy laws, including applicable Canadian privacy requirements and, where applicable to our processing activities, the European Union General Data Protection Regulation (“GDPR”).
1. Who We Are
The organization responsible for personal information collected through this website is:
Business Name: Baliso Kft. Registered Address: 1141 Budapest, Szugló utca 82., Hungary Phone: +36 70 541 1899 Email:[email protected]
Privacy Contact
Questions, requests or complaints relating to privacy or personal information may be directed to:
An opt-out from promotional marketing does not prevent us from contacting you where reasonably necessary regarding:
an existing enquiry;
a quote request;
an appointment;
an existing customer relationship;
a contract;
services you requested.
COOKIE NOTICE
7. What Are Cookies?
Cookies are small files or pieces of information that may be stored on your device when you visit a website.
Cookies and similar technologies can be used to operate websites, remember preferences, maintain security, measure website activity and measure advertising performance.
Some technologies are necessary for the website to function properly.
Other technologies may be used for:
analytics;
advertising;
remarketing;
conversion measurement.
Cookies and similar technologies may process information including:
IP address;
browser type;
device type;
operating system;
pages visited;
time spent on pages;
website interactions;
referring website or advertisement;
advertising identifiers;
cookie identifiers;
form submission or conversion events.
8. Necessary Cookies and Technologies
We may use strictly necessary cookies or similar technologies to:
load and operate this website;
operate our quote and survey forms;
maintain website security;
prevent spam or abuse;
process form submissions;
maintain sessions;
remember privacy and cookie preferences.
These technologies may be necessary for the website and forms to function correctly.
Where permitted by applicable law, strictly necessary technologies may operate without separate consent.
9. Advertising and Tracking Technologies
Where permitted and, where required, after obtaining your consent, we may use advertising and tracking technologies.
These technologies may be used to:
determine whether advertisements resulted in website visits;
measure website traffic;
measure quote requests;
measure form submissions;
measure advertising conversions;
understand how visitors interact with our website;
improve advertising campaigns;
create advertising audiences;
provide more relevant advertising;
measure advertising effectiveness.
Where applicable law requires prior consent, non-essential advertising or tracking technologies will not be activated until you have made an appropriate choice through our cookie consent system.
10. Meta Pixel
We may use the Meta Pixel and related technologies provided by Meta in connection with advertising on platforms such as Facebook and Instagram.
Depending on your consent choices, browser settings and Meta settings, these technologies may collect or receive information relating to:
Meta may process certain information for its own purposes in accordance with its own terms and privacy policies.
Information processed through Meta services may be stored or processed outside Canada, including in the United States and other jurisdictions.
11. HighLevel / GoHighLevel
Our website, landing pages, surveys, forms and customer relationship management system may use technology provided by HighLevel / GoHighLevel.
HighLevel may assist us with:
website and landing page functionality;
survey forms;
quote request forms;
receiving form submissions;
storing enquiry information;
CRM and lead management;
lead-source tracking;
customer communications;
appointment or follow-up functionality;
technical operations;
website security.
Information processed through HighLevel may include:
name;
telephone number;
email address;
property address;
city;
province;
postal code;
survey answers;
quote information;
enquiry details;
lead source;
communication records;
form submission information.
HighLevel may process or store personal information outside Canada, including in the United States.
12. Managing Cookie Preferences
Where our website provides a cookie consent or preference tool, you may be able to:
accept non-essential cookies;
reject non-essential cookies;
manage cookie categories;
change your preferences;
withdraw previously given consent.
You may also control or delete cookies using your browser settings.
Blocking or disabling certain cookies may affect the functionality of some parts of the website.
PERSONAL INFORMATION
13. Who We Share Personal Information With
We do not sell your personal information.
Where reasonably necessary, we may share personal information with service providers or categories of service providers including:
website providers;
hosting providers;
CRM providers;
online form providers;
advertising platforms;
analytics providers;
telecommunications providers;
email or messaging providers;
IT providers;
security providers;
professional advisers;
marketing service providers;
website development or maintenance providers;
contractors or service providers assisting with your enquiry or requested service;
government agencies;
regulators;
courts or law-enforcement authorities where required or permitted by law.
Important technology providers may include:
HighLevel / GoHighLevel Used for website, landing page, form, CRM and lead-management functionality.
Meta Used for advertising, advertising measurement and technologies such as Meta Pixel.
The categories of information disclosed depend on the services being provided and what is reasonably necessary for that service.
14. Service Providers Acting on Our Behalf
We may engage external service providers to assist us with activities such as:
website development;
website administration;
marketing support;
advertising campaign management;
lead generation;
CRM administration;
technical maintenance;
lead-management support;
customer communication systems.
These providers may have limited access to personal information where reasonably necessary to perform services on our behalf or under our instructions.
Service providers are expected to handle personal information appropriately and may not use information for unrelated purposes except where independently permitted or required by law.
15. International Processing and Transfers
Baliso Kft. is established in Hungary.
Some customers or website visitors may be located in Canada, while some of the technology and service providers used to operate this website may be located in:
Canada;
the United States;
the European Union;
other jurisdictions.
As a result, personal information may be transferred to, stored in or processed in a country other than the country or province in which you reside.
Information processed in another jurisdiction may be subject to the laws of that jurisdiction.
Where appropriate, we use reasonable contractual, organizational and technical measures designed to protect personal information processed by service providers.
16. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as otherwise required or permitted by law.
Typical retention periods may include:
Quote Requests and Unsuccessful Enquiries
Information may generally be retained for up to 12 months after the enquiry where no customer relationship or job proceeds.
Customer and Job Records
Where an enquiry results in work or a customer relationship, information may be retained for the duration of that relationship and afterwards where reasonably necessary for:
accounting;
taxation;
warranty;
insurance;
legal requirements;
dispute resolution;
legal claims;
business records.
Marketing Consent Records
Records relating to marketing consent may be retained for as long as reasonably necessary to:
demonstrate consent;
manage marketing preferences;
honour unsubscribe or opt-out requests.
Cookie and Advertising Information
Cookie and advertising-related information may be retained according to:
the type of cookie;
our cookie settings;
user consent preferences;
the applicable service provider's retention settings.
Information may be retained for longer where reasonably necessary or required by law.
17. Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information from:
unauthorized access;
unauthorized disclosure;
misuse;
loss;
alteration;
destruction.
Measures may include:
HTTPS / SSL encryption;
password-protected systems;
restricted CRM access;
account access controls;
limiting access to individuals who reasonably require it;
reputable cloud and technology providers;
technical security measures;
monitoring for abuse or suspicious activity.
However, no internet transmission, website, electronic storage system or online service can be guaranteed to be completely secure.
18. Your Privacy Rights
Depending on your location and the privacy laws that apply to your personal information, you may have the right to:
request information about how your personal information is collected and used;
request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of personal information where applicable;
withdraw consent, subject to legal or contractual restrictions;
object to certain processing where applicable;
request restriction of certain processing where applicable;
opt out of direct marketing communications;
ask about organizations to which your personal information has been disclosed;
make a complaint regarding our handling of personal information.
Where the GDPR applies to particular processing activities, additional rights may include:
data portability;
restriction of processing;
objection to certain processing;
rights relating to certain automated decision-making.
We may need to verify your identity before responding to certain requests.
We will respond to requests within the time required by applicable law.
19. Withdrawing Consent
Where we process personal information based on your consent, you may withdraw that consent, subject to reasonable notice and any applicable legal or contractual restrictions.
Withdrawal of consent does not affect processing that occurred lawfully before the consent was withdrawn.
Depending on the information involved, withdrawing consent may mean that we are unable to provide certain services or continue processing an enquiry.
20. Privacy Complaints in Canada
If you have questions or concerns regarding our privacy practices, please contact us first so that we have an opportunity to investigate and respond.
Depending on your location and the privacy law that applies, you may also have the right to submit a complaint to the:
Office of the Privacy Commissioner of Canada
or an applicable provincial privacy regulator.
21. GDPR Complaints
Where GDPR applies to the processing of your personal information, you may also have the right to lodge a complaint with an appropriate data protection supervisory authority.
Because Baliso Kft. is established in Hungary, the relevant Hungarian authority may include:
Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH) Hungarian National Authority for Data Protection and Freedom of Information.
22. Children
This website and our roofing quote services are intended for adults seeking property-related services.
We do not knowingly collect personal information from children for advertising or roofing quote purposes.
If we become aware that personal information relating to a child has been collected inappropriately, we may delete it where required.
23. Automated Processing
We may use automated functionality such as:
CRM tagging;
lead-source identification;
form routing;
lead categorization;
automated follow-up workflows;
advertising conversion tracking.
These systems may assist with the internal organization and management of enquiries.
We do not generally use solely automated decision-making that produces legal or similarly significant effects on individuals.
24. Third-Party Websites
Our website may contain links to third-party websites or platforms, including:
social media platforms;
review websites;
mapping services;
external service providers.
This Privacy Policy applies to our website and our processing activities.
We are not responsible for the privacy practices of independent third-party websites or services.
You should review their privacy notices separately.
25. Changes to This Privacy Policy
We may update this Privacy Policy and Cookie Notice from time to time, including when:
our services change;
our website changes;
our forms change;
our advertising setup changes;
we add or remove technology providers;
applicable privacy requirements change.
The Effective Date shown at the top of this document indicates when this version became effective.
Where a material change requires renewed consent, we will request consent where required by applicable law.
26. Contact Us
For questions, privacy requests or complaints regarding personal information collected through this website, please contact:
Baliso Kft.
Registered Address: 1141 Budapest, Szugló utca 82. Hungary